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100 Sutton Studios respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and share information when you visit our website, contact us, request a quote, schedule a tour, make a booking or use our services.

This policy applies to www.100suttonstudios.com and the services provided by 100 Sutton Studios.

 

Information We Collect

We may collect the following information:

• Full name

• Email address

• Phone number

• Company name

• Billing and business address

• Project details and production requirements

• Preferred dates and studio selection

• Equipment, crew and production needs

• Budget range

• Payment and transaction information

• Messages, feedback and other information you provide

• IP address, browser type and device information

• Approximate location

• Pages visited, links clicked and time spent on the website

• Information about how you found our website

Payment card information may be processed directly by our payment providers. We do not necessarily receive or store complete payment card details.

 

How We Collect Information

We may collect information when you:

• Visit or interact with our website

• Submit a contact, booking or inquiry form

• Request a quote or studio tour

• Book a studio or production service

• Make a payment

• Contact us by email, telephone, text message or social media

• Attend or participate in a production or event at our facility

• Provide feedback or communicate with our team

We may also collect technical information automatically through cookies and similar technologies.

 

How We Use Your Information

We may use personal information to:

• Respond to inquiries and booking requests

• Provide pricing, availability and production quotes

• Schedule tours, shoots, productions and events

• Process bookings, agreements and payments

• Provide studio rental and production services

• Communicate about your booking, project or account

• Provide customer service and technical support

• Maintain business and transaction records

• Improve our website, facilities and services

• Understand website usage and performance

• Protect our website, customers, staff and property

• Detect and prevent fraud or misuse

• Resolve disputes and enforce agreements

• Comply with legal, tax, accounting and regulatory obligations

We may send promotional communications where permitted by law. You may unsubscribe from marketing emails at any time. You will still receive necessary communications relating to active inquiries, bookings, transactions or services.

 

How We Share Information

We may share information with service providers that help us operate our business, including:

• Wix, which hosts and supports our website

• Booking and customer-management providers

• Payment processors and financial institutions

• Email, telephone and communication providers

• Analytics and website-performance providers

• Production vendors, contractors and crew members

• Insurance, accounting and legal professionals

• Security and fraud-prevention providers

• Government agencies or legal authorities when required

We only share information when reasonably necessary to provide services, operate our business, protect our rights or comply with the law.

We do not sell personal information for money.

 

Website Hosting and Data Storage

Our website is hosted through Wix.com. Information submitted through the website may be stored through Wix’s databases, applications and data-storage systems. Wix processes information according to its own privacy and security practices.

Information may also be processed or stored by our trusted service providers in the United States or other countries where they operate.

 

Payments

Payments may be processed by third-party payment providers. These providers collect and process payment information according to their own privacy policies and security standards.

We may retain transaction details, invoices and payment records as required for accounting, tax, dispute-resolution and legal purposes.

 

Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

• Operate essential website functions

• Remember visitor preferences

• Maintain website security

• Understand how visitors use the website

• Measure website performance

• Improve our website and services

You can manage or disable cookies through the website’s cookie settings or your browser settings. Disabling certain cookies may affect how the website functions.

 

Communications

We may contact you by email, telephone or text message to:

• Respond to an inquiry

• Confirm availability

• Provide a quote

• Manage a booking

• Request project information

• Provide service updates

• Address billing or payment matters

• Provide customer support

• Send relevant business updates where permitted

You may unsubscribe from promotional emails using the unsubscribe link in the message or by contacting us directly.

Data Retention

We retain personal information only for as long as reasonably necessary to:

• Respond to inquiries

• Complete bookings and provide services

• Maintain business and transaction records

• Meet accounting, tax and legal requirements

• Resolve disputes

• Enforce agreements

• Protect our rights and property

The retention period may vary based on the type of information and the reason it was collected.

 

Data Security

We use reasonable administrative, organizational and technical measures to protect personal information from unauthorized access, loss, misuse, alteration or disclosure.

However, no website, electronic transmission or storage system can be guaranteed to be completely secure.

 

Your Privacy Rights

Depending on your location, you may have the right to:

• Request access to your personal information

• Request correction of inaccurate information

• Request deletion of your information

• Request a copy of certain information

• Object to or restrict certain processing

• Withdraw consent where processing is based on consent

• Opt out of promotional communications

• Submit a complaint to an appropriate privacy authority

We may request information to verify your identity before completing a privacy request.

 

Children’s Privacy

Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children under 13.

If you believe that a child has provided personal information to us, please contact us so that we can review and remove it where appropriate.

 

Photography and Production Content

Productions and events held at 100 Sutton Studios may involve photography, video or audio recording. The collection and use of content created during a production are generally governed by the applicable booking agreement, production agreement, release or agreement between the involved parties.

100 Sutton Studios does not claim ownership of client production content unless otherwise agreed in writing.

 

External Links

Our website may contain links to third-party websites or services. We are not responsible for their content, security or privacy practices. We recommend reviewing the privacy policy of any third-party website you visit.

 

Legal Disclosure

We may disclose personal information when required by law, court order or government request. We may also disclose information when reasonably necessary to protect the rights, safety, property and security of 100 Sutton Studios, our clients, employees or others.

If the business is sold, merged, reorganized or transferred, information may be transferred as part of that transaction, subject to applicable law.

 

Changes to This Privacy Policy

We may update this Privacy Policy when our services, business practices or legal obligations change. Updates will be posted on this page with a revised effective date.

We encourage visitors to review this policy periodically.

 

Contact Us

For questions, concerns or privacy requests, contact:

100 Sutton Studios
100 Sutton Street, 2nd Floor
Brooklyn, NY 11222
Email: [email protected]
Phone: +1 332-263-3622
Website: www.100suttonstudios.com